Usage and privacy policy in A3malkom

Please read the terms of use below very carefully before starting to use the application and benefit from its services. By using the application, you confirm your acceptance of the terms and conditions of use and agree to comply with the terms and conditions they contain. If you do not agree to these terms and conditions, we ask you not to use the application.

General provisions for subscription information:

Filling out and approving the registration form: You hereby agree to be bound by the User Agreement and undertake to accept the terms and conditions contained therein; Where this agreement constitutes the entire agreement between SolutionSpace Company as a first party and the service provider as a second party; This agreement may be modified from time to time by the first party without prior notice.
When using the web application, you guarantee that any information provided by you is true, accurate, valid and complete in all respects, and the application has the right to use the data for any governmental purpose in the necessary cases.
You have full responsibility that any user who uses the web application through your account is aware of the terms and conditions of the application, and you are the one who guarantees that.
Continuing to use the application now or after the modifications to the terms of use confirms that you have read and abide by any new modifications to the terms.
Acknowledgment not to impersonate any person or other entity, or to use a fake name and a name for which it is not authorized.
This app uses the internet.
You acknowledge your full and sole legal responsibility for the accuracy of any materials, information, data and / or images that you upload and / or publish on the web application, and you also acknowledge that these materials and / or information and / or data and / Or the images do not prejudice or violate the property rights of third parties, and we require that the doctors be professional in the services they provide.
We reserve our right and our sole will to amend or delete any document or information or any content that is inconsistent with the previously mentioned terms of use.
Subscription is free
After registering the account, choosing the payment method, and registering the payment card information, a monthly calculation will be made from the saved payment information.
When you use this application, you will be responsible for maintaining the confidentiality of your account and password in addition to restricting access to your device. You agree to accept responsibility for all activities that are carried out through your account.
The service provider is not entitled to use the e-mail or one mobile number to register more than once for any reason, and the application management has the right to freeze the violating accounts without entailing any responsibilities on the application.
In the event of any illegal use or a breach of the account of the provider, the application management must be informed of this use, and in the event that the application is not immediately notified, the administration does not bear any responsibility in this regard, and the password must also be changed to prevent this breach from occurring again .
The application administration will not be responsible in any way for any loss that may happen to you directly or indirectly, morally or financially as a result of revealing the username or password information.
All designs and pages in the web application are owned by the company that owns the application, and you have no right to obscure this data when sharing it.
It is prohibited to use any automated process to interfere with the application, or attempt to interfere with the proper functioning of the application.
It is not permitted to copy, reproduce, change, modify, derive works from, or create a public display, of any part of the web application content, without the prior written consent of the administration.
Ensuring an effective Internet connection to run the web application is the responsibility of the provider, and the application management is not responsible for this matter.

Note: The terms of use change from time to time because sometimes we may have to amend or add new terms and conditions to this agreement, so it is always preferable to follow the usage agreement page from time to time.

If you encounter any problem with this application or have any questions, please contact us through our available communication channels.

Privacy and security policy:

The application respects the privacy of the provider and pledges the confidentiality of his account information, while using full encryption to protect the transmitted data.

The application administration is committed to its responsibility to fully and seriously protect the service provider information, as the information is stored on our servers that are protected by high-tech hardware and software.

(The provider is solely responsible when any third party accesses the application using the provider’s confidential data registered with us).

Law policy:

The laws in force in the Kingdom of Saudi Arabia are applied to all matters related to the use of this application and the use or reservation of any services through it.

Support policy and client service:

The application management is confident that its commitment to each provider means providing professional services at a high level of quality and continuing to develop them, so we initiate to serve you and communicate with you to anticipate care and exceed expectations.

In our performance of all our work, we adhere to professionalism and professionalism so that the provider obtains innovative services that meet his aspirations.

We have put at your service a qualified team of client service staff to take care of each provider with high efficiency and quality. We have invested in developing the capabilities of this team and upgrading its skills. We have relied on direct and effective channels of communication with the customer care team so that each provider can follow up on appointment requests and check their status and other available services They also have a variety of communication channels to receive communication requests around the clock 24/7, in addition to the presence of frequently asked questions that help you manage your account and appointments

In the event that you encounter any problem or inquiry, you can contact us, the customer service staff is pleased to assist you and answer all your inquiries about the services of the application, as the official communication with support is through the official email of the application or through the numbers provided for your inquiries.

Content control policy

The application administration reserves the right to manage and monitor all the contents of the application and therefore we reserve the right to edit or remove any provider that publishes matters contrary to the objectives of the application and its terms and conditions.

Accordingly, when you agree to register for the application, you agree to the terms and conditions of the application and not to violate them.

These terms and policies are constantly developing and improving, so suppliers should review them periodically.

Impersonation policy

Impersonation is a violation of the application management laws and accounts that impersonate a service provider or trademark may be permanently suspended or cause confusion under the application management's impersonation policy.

What can I do if my trademark is misused?

Service providers must report accounts misusing their trademarks by submitting a trademark policy complaint.

You may not violate the intellectual property rights of others, including copyright and trademark.

A trademark is a word, slogan or phrase that distinguishes the service provided by the service provider.

What happens if this policy is violated?

If we find that the provider violated our trademark policy, we may suspend his account, and depending on the type of violation, we may give it an opportunity to comply with our policies, in other cases the account may be permanently suspended.

If the provider believes their account has been suspended in error, they can contact us.

Application security protection policy

No provider at all may violate or attempt to violate protection for the application:

Accessing non-intended provider information or accessing the internet server or an account that is not officially authorized to use it.
Trying to explore, examine or test the ability of the system or network, or attempt to penetrate the system or the levels of protection without being authorized to do so.
Attempting to interfere with or interfere with the service provided to any user as an anesthesia, including without limitation the spreading and sending of viruses to the application, overloading the application, sending chain messages, unwanted e-mail, or any other means that may harm the safety of the network.
Sending unwanted messages, including commercial offers or services.

You agree to not use system resources such as hardware or software, or any way to interfere or attempt to interfere with the application’s workflow or any activity or service provided by the application.

The application administration will investigate activities that may These violations involve and will cooperate with the relevant judicial authorities to prosecute and apply the necessary punishment.

Service Provider Specific Terms

When you use the application there are conditions that must be followed according to the following:

To benefit from the services provided by the application, you must register in it, and your identity information, contact information, etc. will be confidential.
To complete the registration process, the application requires acceptance and commitment to the terms and conditions and the usage policy, and the application reserves the right to amend the terms of use at any time and without prior notice, and that the user agrees that each visit he makes to the application will be subject to the terms of use in effect at that time.

And when you use the application, you agree not to do the following:

Taking any action that would reduce the evaluation of the application and violate the classification systems.
Download files that contain viruses or harmful code

Note: The application reserves the right to charge fees in the future for any of the services provided, provided that subscribers are notified of that.

Limitations and subscription information

The data provided by the service provider to identify his identity according to the following:

Name
Contact Number
Location
Email (required)
Internal application settings to know the provider's rules for managing appointments.

Note: The platform management has the right to suspend the account in the event of a large number of reports or in the event of publishing services that violate public morals or offend society or public morals, and in the event that the suspension is suspended for any reason, activation will be through the platform management exclusively.

Conditions that you must follow when managing your content

The following conditions must be met in the information that the provider publishes on the application, whether it is images, text or video clips:

That the content is consistent with the teachings of Islamic law and public decency.
The content should not violate applicable law and order.
The provider is fully responsible for the information provided by him, such as services, prices and pictures.
Undertaking the accuracy and correctness of the information and services provided.
That the images used are not outrageous.
The clips are free of music and legal prohibitions.
he content is free from any defamation, slander or offensive to anyone, as well as being free from obscene, pornographic, obscene or obscene content, as well as being free from suggestions, harassment, threats, or violence, and observing privacy and publishing rights.
The content is free from any impersonation of a real or legal person.
The absence of information from a third party, such as addresses, phone numbers and credit card numbers.

Based on the above, you must adhere to the general provisions for managing the content added to your account according to the following:

A pledge to protect the application and absolve it of its liability for any damages or obligations related to the provided content.
A pledge not to publish materials that violate Islamic law, law or morals, or that result in civil liability or otherwise.

The application administration has the right to remove the content in case of violation as it deems appropriate.

Notifications Policy

Notifications is a fast, secure and efficient messaging service via the application that keeps the provider in constant contact with the management of the application by receiving all notifications of evaluations, new services and appointment requests through the web application in the device used at any time and includes:

Receive notifications when appointment requests arrive
Receive notifications when appointments are canceled by their owners

Service Delivery Policy:

The application management has some of the policies for the service provider, which are as follows:

Read the general terms and conditions of the application.
View and comply with the application's privacy policy.
When you register in the application as a service provider, there are things that must be followed in order to become part of the success of the application.
You must enter your account information such as (email) as it is one of the basic conditions in the application.
The application allows the provider to choose and manage services to receive their appointments

If you have any questions, you can contact us, we will be happy to serve you.

Inactive Account Policy

We always encourage providers to log in constantly and use the application when they register their own accounts to keep their account active. Be sure to log in and use the application at least every 6 months so that the account is not permanently removed due to inactivity for a long time.

Agreement approval policy

In order to become a member of the application, each provider must first fill in the registration data, then agree and pledge to adhere to the provisions of the usage agreement, and accordingly you agree with these supplied provisions responsible for making all the necessary arrangements in order to access the application, and it is also responsible It is also about ensuring that all users who access the application via its internet connection are aware of the conditions of this.

The application and their commitment to it. When viewing, using, or accessing the application or submitting any content or materials to the application, you agree to the terms of use as a binding legal agreement between the provider and the application without restriction or condition.

The term "you" will refer to any person or entity that offers Or use, login or submit any content to the application.

If you do not agree to the terms of use, you may not use the application.

The application reserves the right to amend the terms of use at any time without prior notice, and that you agree that every visit you make to the application will be subject to the terms of use that are in effect at that time, and that the continued use of the application now or after modifications to the terms of use confirms that the provider has read Accept and agree to be bound by these amendments.

Requesting Appointments Specific Terms

When you use the application there are conditions that must be followed according to the following:

To benefit from the services provided by the application, you must add appointments with service providers known to you
To complete the add appointment process, the application requires acceptance and commitment to the terms and conditions and the usage policy, and the application reserves the right to amend the terms of use at any time and without prior notice, and that the user agrees that each visit he makes to the application will be subject to the terms of use in effect at that time.

And when you use the application, you agree not to do the following:

Taking any action that would reduce the evaluation of the application and violate the classification systems.
Download files that contain viruses or harmful code

Note: The application reserves the right to charge fees in the future for any of the services provided, provided that subscribers are notified of that.

Limitations and add appointments information

The data provided by the service provider to identify his identity according to the following:

Name (required)
Contact Number
Wanted Service (required)
Email (required)
Choose Appointment Location (required)
Choose appointment date and time

Notifications Policy

Notifications is a fast, secure and effective messaging service through the application that keeps the provider in constant contact with the application management by receiving all notifications of new services, accepting or rejecting appointments, and if there is a modification to them, through the application in the device used at any time, including:

Receive notifications when an appointment is accepted/rejected
Receive notifications when appointments are canceled by the service provider
Receive notifications when an appointment is modified

Agreement approval policy

In order to become a member of the application, each user must fill in the data when adding appointments, then agree and pledge to adhere to the provisions of the usage agreement, and accordingly you agree with these supplied provisions responsible for making all the necessary arrangements in order to access the application, and it is also responsible It is also about ensuring that all users who access the application via its internet connection are aware of the conditions of this.

The term "you" will refer to any person or entity that offers Or use, login or submit any content to the application.

If you do not agree to the terms of use, you may not use the application.